Tool Directory

AI Assistant

The most widely used AI assistant. Excellent for writing, summarising, brainstorming, and answering questions.

Free / €20/month for Plus

Do not input personal customer data. Standard free tier may use data for training.

AI Assistant

Strong alternative to ChatGPT — particularly good at nuanced writing and following detailed instructions.

Free / €18/month for Pro

Do not input personal customer data. Review data use policy.

AI Assistant

Google's AI assistant — integrates well with Google Workspace (Gmail, Docs, Sheets).

Free / €18/month for Advanced

Google has EU data centres. Check your Workspace admin settings.

Finance

Cloud accounting software. Invoicing, bank reconciliation, payroll, and VAT returns. Popular with Irish accountants.

From €15/month

ISO 27001 certified. EU data residency available.

Finance

Free invoicing and accounting for very small businesses. Limited but sufficient for sole traders.

Free (invoicing/accounting)

US-based. Review data transfer provisions.

Finance

Online payment processing. Easy to set up, trusted by customers. Ideal for adding payments to any website.

1.4% + 25c per EU card transaction

EU entity available. Review Stripe's processor terms for your setup.

Operations

Appointment scheduling. Share a link, customers pick a time from your available slots. Eliminates scheduling emails.

Free (basic) / €8/month

DPA available. Check data location and retention settings for your account.

Operations

Connects your apps to automate repetitive tasks. E.g., new Stripe payment → add row to Google Sheets → send Slack notification.

Free (5 zaps) / €20/month

US company. Review SCCs and the data each automation sends through Zapier.

Operations

All-in-one workspace for notes, wikis, databases, and project management. Good for documenting your processes.

Free (personal) / €8/month per user

EU data residency is available on some plans. Check workspace settings before storing personal data.

Customer Service

Live chat and chatbot for your website. Free tier includes basic chatbot for capturing after-hours enquiries.

Free / €19/month

EU-based server options are available. Make sure your privacy notice covers chatbot data collection.

Marketing

Email marketing for small businesses. Build your list, send newsletters, automate welcome sequences.

Free (up to 500 contacts) / €11/month

Review its processor terms and transfer mechanism before uploading customer lists.

Marketing

Schedule social media posts across Facebook, Instagram, LinkedIn, X. Write once, post everywhere at the right time.

Free (3 channels) / €5/month per channel

Low-risk for most SMEs, but still review the vendor terms if team or customer data is involved.

Marketing

Design tool for non-designers. Create social posts, flyers, presentations, and business cards with templates.

Free / €109/year for Pro

Review Canva's terms before uploading customer or employee data into AI-assisted features.

Marketing

Free listing that shows your business in Google Search and Maps. Essential for local businesses.

Free

Google. Review what customer data is collected via your listing.

Analytics

Privacy-first website analytics. Tells you where your visitors come from and what pages they visit without relying on ad-tech cookies.

€9/month

EU-hosted and cookie-light. Check your own implementation before assuming no consent banner is needed.

Sales

Free CRM to track leads, customers, and deals. Good starting point for businesses moving from spreadsheets.

Free / €45/month for Starter

US company. Review transfer terms and choose settings that match the customer data you store.

Customer Service

More powerful customer messaging platform. Combines chat, email, and AI — good for businesses with higher support volume.

From €39/month

DPA available. Review retention and regional settings before using it for support data.

E-commerce

The most popular platform for selling online in Ireland. Full online store with payments, inventory, and shipping.

€29/month (Basic)

Strong seller tooling, but you still need your own privacy, cookie, and consent setup on top.

Operations

Gmail, Docs, Sheets, Drive, Meet — all business-grade. The most common productivity suite for Irish SMEs.

€5.20/user/month (Business Starter)

DPA included. Review admin settings and data-region options for your workspace.

Operations

More powerful automation than Zapier for complex workflows. Visual drag-and-drop interface. EU-founded.

Free (1,000 ops/month) / €9/month

EU-founded, but still review what personal data each scenario moves between systems.

Operations

Record short video messages and screen shares. Useful for training staff, client updates, and async communication.

Free (5 min limit) / €8/month

US-based. Review data processing terms.

Finance

Scan and digitise receipts and invoices automatically. Integrates with Xero and Sage. Popular with Irish accountants.

From €15/month

Commonly used for finance workflows. Review vendor terms before uploading receipts with personal data.